Gamble Responsibly

Responsible Gaming Pledge

Oilse Ltd (winnersisland.bet) regards gambling as a form of entertainment that should be enjoyed within personal means and never as a way to earn income or to recover losses. This policy sets out our commitment to promoting responsible gambling and to providing clear information about the protections available to players.

Gambling is strictly for adults. No one under the age of 18, or under the minimum legal age for gambling in their country of residence if that age is higher, may gamble. Adults should also make sure that minors cannot access their devices, accounts or payment details.

We encourage every player to follow these principles:

Gamble only with money you can afford to lose.
Decide in advance how much time and money you are willing to spend.
Never chase losses or gamble to solve financial difficulties.
Do not gamble when you are upset, stressed or under the influence of alcohol or other substances.
Take regular breaks and keep gambling in balance with other activities.

Problem Signs

Gambling can become harmful gradually. The following behaviours may indicate that gambling is becoming a problem:

Spending more money or time on gambling than you intended or can afford.
Trying to win back lost money by placing further bets.
Borrowing money, selling possessions or falling behind on bills in order to gamble.
Lying to family, friends or colleagues about how much you gamble.
Neglecting work, studies or family responsibilities because of gambling.
Feeling anxious, irritable or guilty when you try to cut down or stop.

If several of these signs sound familiar, consider taking a break and seeking support as described below.

Self-Exclusion

Self-exclusion is a voluntary measure that allows a player to stop gambling for a set period or indefinitely. It is available to players at licensed casinos and through national schemes.

A player may ask an individual licensed operator to close their account and block access for a chosen period or permanently. To do this, the player should contact the operator's customer support team and state clearly that they wish to self-exclude.

In Great Britain, players can also register with GAMSTOP (gamstop.co.uk), the national self-exclusion register. A single registration blocks the player at all licensed operators at once.

While self-exclusion is in force, players should not attempt to open new accounts or to find ways around it. Players may also wish to install software that blocks gambling websites and to remove saved payment details from their devices.

Control Options

Licensed casinos make a range of tools available to help players stay in control of their gambling. Players should look for these options in their account settings or ask the operator's support team to set them up:

Deposit limits: a cap on the amount that can be paid in over a day, week or month.
Loss limits: a cap on the net amount that can be lost over a chosen period.
Time limits: a cap on the total time spent gambling over a chosen period.
Session limits: a cap on the length of a single period of play.
Reality checks: regular on-screen reminders showing how long a player has been playing.

We recommend setting limits before you start playing and reviewing them regularly. Players should treat requests to raise a limit with caution and should consider whether the change is truly in their interest.

Getting Help

If gambling is causing you or someone close to you concern, free and confidential support is available.

GamCare - National Gambling Helpline 0808 8020 133 (gamcare.org.uk)

Anonymous self-help groups for people affected by gambling also exist, where members share their experiences and support one another. Many people find it helpful to speak with family members or friends they trust, and to seek advice from a doctor or a qualified counsellor.

If you are worried about your finances, consider contacting a free debt advice service as well.

Get in Touch

Responsible gaming inquiries: [email protected]